Support & FAQs

No. You can save your progress at any time and return using your personal link.

That’s completely fine. Even a few details are enough to get started. You can save your progress at any time, and we’ll send you a link so you can return whenever it’s convenient.

Once submitted, we begin drafting your obituary based on the information you've provided. You'll receive a completed draft within your selected timeframe.

Yes. Each package includes a set number of edit rounds, and we'll work with you to refine the obituary until it feels right.

Yes. Depending on your package, you may request more than one tone. Many clients find it helpful to compare styles before finalizing.

Delivery timelines depend on the package selected, but most drafts are delivered within 2–3 business days.

Yes. We can tailor the obituary to meet publication requirements, including shorter versions for print.

You're welcome to upload it. We can refine, expand, or rewrite your draft while preserving what's most important to you.

Absolutely. Many clients use Obituary Studio to prepare their own obituary ahead of time.

Yes. All information shared is treated with care and confidentiality.

That's completely normal. You can make a selection to get started, and we can adjust along the way if needed.

Yes. If you'd prefer a more guided approach, we're happy to work with you directly. The Comprehensive package includes an optional 20-minute Zoom session, and additional support can be arranged if needed.

Yes. Obituary Studio is part of Swansong, which offers broader support including planning, coordination and guidance through life's later stages.